INFINITT Goal

To empower you to realize your passion,
To make the most out of your day’s efforts,
To support your devotion towards patients.

INFINITT aspires to deliver highly accurate
yet still fast and efficient medical imaging &
information solutions and services.

  • Accurate Diagnosis

    INFINITT emphasizes speed & accuracy
    in designing our imaging solutions.

    Because we believe accurate, timely
    diagnosis leads to optimal treatment.

  • Real-time Communication

    INFINITT strives to maximize clinical efficiency
    with our medical information solutions.

    Because we know real-time access to patient
    records and seamless communication across
    departments are vital to your workflow.

  • Seamless Patient Care

    INFINITT guarantees 24/7/365
    on-premise support to ensure
    everything is under control.

    Because we understand every second
    counts for patient care.

INFINITT Vision

INFINITT contributes to mankind’s health
through analysis of meaningful data.

We draw actionable insights from medical data,
advancing healthcare services and ultimately the health of mankind.

INFINITT Highlights

INFINITT Healthcare has been awarded the Category Leader 10 times
in the Best in KLAS for PACS.

We strive to develop a faster, more intuitive, and easier-to-use PACS that
reflects our customers’ needs and feedback.

2018~19 : Category Leader in Community Hospital & Imaging Center/Ambulatory segments (Ranked No.1)
2017 : Category Leader in Community Hospital segment (Ranked No.1)
2015/16 : Category Leader in Community & Ambulatory Hospital segments (Ranked No.1)
2013 : Category Leader in Ambulatory Hospital segment (Ranked No.1)
2009~12 : Category Leader in Community Hospital segment (Ranked No.1)

INFINITT Healthcare received the highest score in the 2016 KLAS
performance report in the delivery of new technology and product
functionality category.

We pursue customer-driven product development based on our
customer’s needs.

Our customer-centric innovation not only increases customer
satisfaction, but also advances healthcare IT industry worldwide.

IMAGING IT LANDSCAPE 2016 | KLAS PERFORMANCE REPORT

INFINITT CI

INFINITT CI encompasses our vision and philosophy
to connect with every member, customer, and business partners.

CI

Please only use the original version of CI.

CI download

Our logo contains an infinity line in the center, representing
our endless aspiration for contributing to the health of mankind.

The color blue symbolizes our promise to always be a
reliable partner, according to our customer-oriented business philosophy.

INFINITT Worldwide

More than 6,300 INFINITT customers worldwide are using our solutions for improved diagnostic accuracy and clinical services.

  • KoreaSeoul National University Hospital

    • ·
      A 1,780-bed hospital, with 2.3 million outpatients and 1.7 million diagnostic imaging studies per year
    • ·
      INFINITT PACS (2001-)
    • ·
      INFINITT RT PACS (2008-)
    • ·
      Xelis (3D diagnosis support solution) (2010-)
    • ·
      INFINITT DoseM (dose monitoring solution) (2014-)
  • JapanNakagami Hospital

    • ·
      A 355-bed, acute medical treatment facility, serving 30% of acute patients in central Okinawa region
    • ·
      INFINITT Healthcare Platform (vendor neutral archive) efficiently manages data and reduces operating cost on an enterprise level (2017-)
    • ·
      INFINITT PACS, INFINITT Cardiology PACS (2010-)
    • ·
      INFINITT CIS (clinical information solution) (2012-)
    • ·
      INFINITT RIS & INFINITT DoseM (dose monitoring solution) (2017-)
  • MalaysiaRamsay Sime Darby Healthcare

    • ·
      A private healthcare group in Asia with 3 hospitals and +300 specialists
    • ·
      INFINITT PACS, Xelis (3D diagnosis support solution) & INFINITT Mammo PACS (2012-)
    • ·
      INFINITT Healthcare Platform (vendor neutral archive), ULite (universal viewer) in Subang Jaya Medical Centre (2016-)
  • TaiwanChina Medical University Hospital

    • ·
      A 2,100-bed hospital
    • ·
      INFINITT Distributed Server and INFINITT Consolidated Server enable image sharing across 9 branch hospitals
    • ·
      INFINITT PACS, INFINITT Mobile Viewer & INFINITT Mammo PACS (2012-)
    • ·
      INFINITT Cardiology PACS (2015-)
  • U.S.St. Joseph's Health

    • ·
      A 1,000-bed healthcare organization, consisting of an academic medical center, a children's hospital, an acute care community hospital, a rehab center and 30 community facilities
    • ·
      INFINITT PACS, INFINITT Mammo PACS (2007-)
  • U.S.Prime Healthcare Services

    • ·
      An award-winning health system with 45 hospitals in 14 states
    • ·
      INFINITT PACS, INFINITT Mammo PACS (2008-)
    • ·
      INFINITT Cardiology PACS (2012-)
    • ·
      INFINITT Healthcare Platform (vendor neutral archive) (2014-)
    • ·
      ULite (universal viewer) (2016-)
  • BrazilHospital Cruz Azul de São Paulo

    • ·
      A 448-bed hospital
    • ·
      Cambuci Hospital Complex and 9 clinics, serving more than +1.3 million patients per year
    • ·
      INFINITT PACS connects the main hospital with 2 branch clinics and 11 modalities (2012-)
  • PeruHospital de Emergencias Villa El Salvador

    • ·
      A 200-bed hospital specialized in emergency care, serving more than a million patients in the region
    • ·
      INFINITT PACS, RIS, Xelis (3D diagnosis support solution), Xelis Fusion, INFINITT Mobile Viewer (2016-)
  • UAESheikh Khalifa Specialty Hospital

    • ·
      A 246-bed medical facility in the Northern Emirates
    • ·
      Specializes in oncology, cardiovascular medicine, and neuroscience
    • ·
      INFINITT PACS, INFINITTT Cardiology PACS (2015-)
    • ·
      INFINITT RT PACS (2016-)
  • TurkeyMarmara University Pendik Training &
    Research Hospital

    • ·
      A 660-bed, research-oriented hospital
    • ·
      Connected with 14 other hospitals in Istanbul through INFINITT PACS and INFINITT RIS as part of the regional integration system development project by the Turkish Ministry of Health (2015-)
  • South AfricaDr. Burger Radiologists Inc.

    • ·
      A radiology practice, serving 4 major hospitals with one being the largest hospital (470 beds) in South Africa
    • ·
      A centralized database enabling multi-site reporting, distribution of images/reports, and patient management
    • ·
      INFINITT PACS, INFINITT Mobile Viewer, and INFINITT RIS seamlessly integrated with a local billing system (2015-)
  • GermanyUniversitätsklinikum Magdeburg A. ö. R.

    • ·
      A 1,100-bed university hospital consisting of 20 facilities, 25 clinics, and +4,100 staff
    • ·
      INFINITT PACS, Xelis (3D diagnosis support solution) (2008-)
    • ·
      INFINITT DoseM (dose monitoring solution) (2018-)
  • GermanyStädtische Kliniken Neuss -
    Lukaskrankenhaus - GmbH

    • ·
      One of the nation's 100 best clinics in the annual FOCUS-Clinic list Journal
    • ·
      INFINITT PACS, Xelis (3D diagnosis support solution) (2009-)
    • ·
      INFINITT Mobile Viewer (2013-)
  • GermanyKlinikum St. Georg gGmbH - Leipzig

    • ·
      A 1,200-bed hospital consisting of 3 facilities
    • ·
      INFINITT PACS, INFINITT Netgate (thin slice management solution) (2009-)
    • ·
      Xelis (3D diagnosis support solution) (2012-)
  • PolandLUX MED Group Sp. z o.o.

    • ·
      A private hospital group with 10 hospital brands across the country
    • ·
      INFINITT PACS, INFINITT Emergency Server (2014-)
  • CroatiaKlinicka Bolnica Dubrava, Zagreb

    • ·
      A 750-bed, public hospital
    • ·
      Conducts +14,000 CT studies, +10,000 ultrasound studies, +5,000 mammography studies, +500 Angio procedures per year
    • ·
      INFINITT PACS, INFINITT 3D Reconstruction Solution, INFINITT Mammo PACS (2007-)
  • CroatiaOpca Bolnica Dubrovnik

    • ·
      A 323-bed hospital with +700 staff
    • ·
      INFINITT PACS, INFINITT Mammo PACS (2012-)

INFINITT History

Take a look at how INFINITT has walked the path of innovation.

2002 - 2008 Opening a
new era of
medical data
digitalization

INFINITT revolutionized the medical
environment with the development of PACS,
which digitalizes and archives medical images
in a server instead of keeping them as films.

INFINITT then continued to develop a wide
range of medical imaging and information
solutions optimized for each department
including 3D diagnosis support solutions.

2002
  • Founded INFINITT Healthcare
  • Released STARPACS
2003
  • Founded INFINITT Taiwan, INFINITT Japan, INFINITT China
2004
  • Released STARPACS Dental
2005
  • Released INFINITT PACS, INFINITT RIS
  • Founded INFINITT North America
2006
  • Released INFINITT CIS
  • Won the Frost & Sullivan’s Asia Pacific Healthcare Best Practice award
2008
  • Released INFINITT Cardiology PACS, INFINITT Mammography PACS,
  • INFINITT Report, Xelis, Xelis Dental, INFINITT TeleRadiology Solution
2009 - 2014 Growing into a
global healthcare
IT leader

INFINITT established 9 regional offices
and partnered with local distributors
worldwide in order to strengthen
communication with our international
customers.

Through continued R&D efforts,
INFINITT has grown into a global healthcare
IT leader, winning various international
awards including the Best in KLAS award.

2009
  • Released INFINITT RT PACS/RTIS, INFINITT Ophthalmology Information Solution
  • Founded INFINITT Europe, INFINITT Southeast Asia
  • Won the Best in KLAS Award for PACS in Community Hospital segment
  • Won the Frost & Sullivan’s Asia Pacific Healthcare Best Practice
2010
  • Founded INFINITT UK
  • Won the Best in KLAS Award for PACS in Community Hospital segment
  • Won the Frost & Sullivan’s Asia Pacific Customer Value Enhancement Award for Medical Imaging Solution
2011
  • Released INFINITT Mobile Viewer, ULite
  • Founded INFINITT Middle East Africa, INFINITT Brazil
  • Won the Best in KLAS Award for PACS in Community Hospital segment
2012
  • Won the Best in KLAS Award for PACS in Community Hospital segment
2013
  • Released INFINITT Web Portal Worklist, INFINITT DoseM, INFINITT Communicator
  • Won the Best in KLAS Award for PACS in Ambulatory Hospital segment
2014
  • Won the Frost & Sullivan’s Asia Pacific PACS Company of the Year
2015 - Present Presenting a
new paradigm
for healthcare IT

INFINITT has recently released a comprehensive platform that
manages all kinds of data within an enterprise.

And now we’re developing a solution incorporated with data
analytics and artificial intelligence technologies, which will
ultimately enable medical facilities to make the best use of
their accumulated data for patient-centric, data-driven care.

2015
  • Released INFINITT Healthcare Platform, INFINITT PACS M6
2016
  • Released INFINITT Healthcare Analytics - Enterprise Search
  • Won the Best in KLAS Award for PACS in Ambulatory & Community Hospital segments
2017
  • Won the Best in KLAS Award for PACS in Ambulatory Hospital segment
2018
  • Won the Best in KLAS Award for PACS in Imaging Centers/Ambulatory & Community Hospital segments
2019
  • Won the Best in KLAS Award for PACS in Imaging Centers/Ambulatory & Community Hospital segments
2020
  • Won the Frost & Sullivan’s Asia Pacific Enterprise Imaging Informatics Company of the Year
TOP
Contact us

UKRC 2018

Schedule a meeting with us at the upcoming exhibition.

INFINITT Healthcare (“INFINITT” or “we”) strictly abides by all domestic and overseas privacy legislations including information network laws (for encouraging use of information network and protecting the information), privacy laws, HIPAA (Health Insurance Portability and Accountability Act), GDPR (General Data Protection Regulation), etc. This is an overview of how INFINITT collects, uses, discloses and disposes personally identifiable information of visitors (“users” or “you”) of our website. We ask you to agree to our Privacy Policy and Terms & Conditions by checking “I have read and agreed to the privacy policy.” (in the Contact Us page or inquiry pop-ups). The information we collect upon your approval will be used for the management of INFINITT website. You are not to provide the personal information we request, but please note that if you choose not to, your access to services provided by INFINITT can be limited.

 

 

Collection of Personal Information

 

INFINITT collects the following information in order to provide the most appropriate and convenient services to our users.

The following information are collected from sales inquiries, product searches and exhibition scheduling, etc:

  • Contact Us
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Case Study
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Exhibition
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number, Attending Exhibition, Date of Preference
    Optional: Solution/Service of Interest, Comments  

 

The following information are automatically collected from users and anonymized for any user-specific or device-specific data:

  • IP Address*, Cookies**, Records of Service Usage***, Records of Misuse, Device Information, ADID and IDFA information automatically collected from service usage.
    *IP(Internet Protocol) Address is online address information assigned to each PC or device using the internet.
    **Cookies are very small-sized text files saved in the user’s PC at the point of website access through a web browser. Next time the user accesses the website, the website server reads these cookie files and provides the same service settings as before. The user can choose to allow automatic cookie saves, to check each time a cookie is saved, or to reject cookie saves entirely. Please note that rejecting cookie saves could result in your inconvenience.
    ***Records of Service Usage are logs of: date of access, list of services used, and any normal/abnormal logs generated during usage.  

 

INFINITT uses Clicky* web analytics to log and analyze the traffic to our website. A unique ID tracking cookie is used for the legitimate purpose of identifying unique visitors. The following information are collected:

  • URL & title of pages viewed
  • URL & title of any links that are clicked on pages viewed
  • Referrer
  • Browser language
  • Screen resolution
  • x/y coordinates of mouse events
  • Unique ID tracking cookie (UID)
  • IP Address
  • Custom data**
  • *Clicky’s privacy policy here
  • **Custom data details here

 

 

Use of Personal Information

 

INFINITT uses the collected information to provide, maintain and improve our services, to develop new services, and to protect INFINITT and our users.

  • We may announce the release of new products, software updates and corporate news using the collected information.
  • We may develop, manage, provide and improve our products, services, contents and advertisements, and also prevent loss and fraud using the collected information.
  • We may identify individual users and/or appropriate services for users using the collected information.
  • We may notify important changes made to policy statements or terms and conditions using the collected information.
  • We may use the collected information for internal use such as audit, data analysis and research for the purpose of improving INFINITT products and services. All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

 

 

Disclosure of Personal Information

 

For disclosure of personal information to third parties, INFINITT will ask for your consent in advance and notify you individually of the following: to whom the information is disclosed, their key businesses, specific items of information to be disclosed, and purpose of the disclosure.

 

For the following cases, we may disclose your personal information upon obtaining your consent through a legitimate process.

  • Partnership: we may share your personal information with strategic partners for the provision of better INFINITT services. In such cases, we will notify you individually in advance of the following information: name of the partner company, items of personal information to be disclosed, purpose of the disclosure, period of retention, and privacy protection procedures. We will never disclose any information without your consent, and we will also notify you of any changes to or termination of the partnership. Once the partnership is terminated, we will dispose of your personal information unless you agree to its retention. Even if you agree to its retention, you may withdraw your consent at anytime.
  • Subcontracting: we may subcontract the handling of your personal information for smoother business operations and provision of better services. In such cases, we will notify you in advance of the following information: name of the subcontractor, scope of personal information to be disclosed, and purpose, period and process of subcontracting.
  • Sales, M&A: in case the rights and obligations of INFINITT service provider is succeeded or transferred, we will notify you in advance and grant you the right to choose whether or not to withdraw your consent to INFINITT’s use of personal information.

 

For the following cases, we may disclose your personal information without your consent.

① When you already agreed to disclosure of your personal information.

② When you caused psychological and/or material damages to others in using INFINITT services, and there is strong enough evidence to mandate the disclosure of your personal information to enforce subsequent legal actions.

③ When we anonymize personal information for statistics, academic or market research purposes.

④ When by law, legal process and/or governmental authorities for investigative purposes.

 

 

Whom we disclose your information to

 

INFINITT may disclose your personal information to domestic and overseas branches, affiliates and partners for the provision of better INFINITT services.

 

To Whom

Purpose

Information to be disclosed

Period of Retention & Use

INFINITT Healthcare Co., Ltd.

Service

provision

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments

Until the cancellation of your membership or the termination of subcontract

MALGUM
CO., Ltd.

System development and operation

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments, IP Address, Cookies, Date of Consent, Date of Access, Period of Service Usage, Records of Service Usage, Records of Misuse, Statistics

 

 

The Rights of Users & Legal Representatives

 

Users and their legal representatives may request through email or in writing to access or modify personal information and to withdraw consent to the collection and use of personal information.

 

If you request to correct an error in your collected personal information, we will not use or disclose your information until the correction has been made. If we have already disclosed inaccurate personal information to third parties, we will notify them as soon as the correction has been made. In response to a request for disposal of information, we will handle your personal information as stipulated in the “Period of retention & use” and make sure that it is not accessed or used for any other purposes.

 

By rule, we do not collect personal information of children under the age of 14 for whom we need consent from their legal representatives. If personal information of children under the age of 14 has been collected, their legal representatives have the rights to access, modify, or withdraw the consent to the collection and use of their information.

 

 

Management of Personal Information

 

Period of retention & use

By rule, INFINITT will dispose of your personal information when you request for the disposal or once the purpose of collection and usage has been fulfilled. But when there is a need for retention due to internal policies and/or subordinate legislation, we will keep your information for the period specified in the legislation.

  • We will keep minimum information and usage history for the period set by law such as the commercial law, for cases where retention of personal information is.
  • We will keep your personal information for cases where we announced the retention period in advance and/or where we obtained your consent to retention.
  • For the following cases, we may keep your information for the specified period:

① Records on sales/product inquiries or searches, withdrawal from contracts/subcontracts, customer complaints or dispute handling: 5 years (Consumer Protection in E-commerce)

② Records on website visits: 3 months (Protection of Communications Secrets Act)

③ Records on customer complaints or dispute handlings: 3 years (Consumer Protection in E-commerce)

④ To prevent user activities based on impure motives and to secure evidential materials in case of disputes: 3 months temporary retention (from the day of consent withdrawal)

⑤ Evidential records for a violation of internal policies (i.e. Illegal usage history): 1 year

 

Disposal

By rule, INFINITT will dispose of your personal information once the purpose of collection and usage as well as the legal and business needs have been fulfilled. Paper documents containing personal information will be completely shredded. Electronic documents containing personal information will be destroyed to a point where it is impossible to technically restore the file.

 

 

Policy Changes

 

INFINITT may update its Privacy Policy from time to time. However, we do not reduce your rights stated in this Privacy Policy without your explicit consent. Any changes made to the Privacy Policy will be updated on this page.

 

 

Information Security Measures

 

INFINITT strives to provide services that you can trust and rely on. We promise to commit to the protection of your information.

  • ISO/IEC 27001:2013

Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ISO/IEC 27001 is the highest international standard for assessing information security management.

INFINITT received the certification for ISO/IEC 27001 in 2016 and has been qualified ever since.

  • HIPAA

HIPAA is an act enacted to strengthen privacy, security, and reliability of health information in the United States. INFINITT adheres to all of HIPAA requirements from the early stages of product design.

  • ISO 27701:2019

ISO 27701:2019 is an international management system standard for managing personal information.

In efforts to comply with GDPR and to effectively manage and protect personal information, INFINITT received the certification for ISO 27701:2019 in 2018 and has been qualified ever since.

 

 

Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or INFINITT’s privacy practices, please contact us at:

 

Privacy Practice Manager

Sangwook Choi (CISO)

R&D

02-2194-1600

privacy@infinitt.com

Website Manager

Yujin Jeong

Marketing Communications

02-2194-6961

privacy@infinitt.com

 

For additional counselling on infringement of personal information, please contact the following organizations:

  • Personal Information Dispute Mediation Committee
    www.kopico.go.kr / 118 (without national code)
  • Personal Information Protection Commission
    www.pipc.go.kr / 118 (without national code)
  • Forensic Science Investigation Department, Supreme Prosecutors’ Office
    www.spo.go.kr / 02-3480-3571
  • Cyber Bureau, National Police Agency
    http://cyberbureau.police.go.kr / 182 (without national code)

 

 

Last updated on on April 3, 2019
*You can check the previous version of our privacy policyhere

I have read and agreed to the privacy policy.

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Contact Us

We will get back to you as soon as possible.

INFINITT Healthcare (“INFINITT” or “we”) strictly abides by all domestic and overseas privacy legislations including information network laws (for encouraging use of information network and protecting the information), privacy laws, HIPAA (Health Insurance Portability and Accountability Act), GDPR (General Data Protection Regulation), etc. This is an overview of how INFINITT collects, uses, discloses and disposes personally identifiable information of visitors (“users” or “you”) of our website. We ask you to agree to our Privacy Policy and Terms & Conditions by checking “I have read and agreed to the privacy policy.” (in the Contact Us page or inquiry pop-ups). The information we collect upon your approval will be used for the management of INFINITT website. You are not to provide the personal information we request, but please note that if you choose not to, your access to services provided by INFINITT can be limited.

 

 

Collection of Personal Information

 

INFINITT collects the following information in order to provide the most appropriate and convenient services to our users.

The following information are collected from sales inquiries, product searches and exhibition scheduling, etc:

  • Contact Us
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Case Study
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Exhibition
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number, Attending Exhibition, Date of Preference
    Optional: Solution/Service of Interest, Comments  

 

The following information are automatically collected from users and anonymized for any user-specific or device-specific data:

  • IP Address*, Cookies**, Records of Service Usage***, Records of Misuse, Device Information, ADID and IDFA information automatically collected from service usage.
    *IP(Internet Protocol) Address is online address information assigned to each PC or device using the internet.
    **Cookies are very small-sized text files saved in the user’s PC at the point of website access through a web browser. Next time the user accesses the website, the website server reads these cookie files and provides the same service settings as before. The user can choose to allow automatic cookie saves, to check each time a cookie is saved, or to reject cookie saves entirely. Please note that rejecting cookie saves could result in your inconvenience.
    ***Records of Service Usage are logs of: date of access, list of services used, and any normal/abnormal logs generated during usage.  

 

INFINITT uses Clicky* web analytics to log and analyze the traffic to our website. A unique ID tracking cookie is used for the legitimate purpose of identifying unique visitors. The following information are collected:

  • URL & title of pages viewed
  • URL & title of any links that are clicked on pages viewed
  • Referrer
  • Browser language
  • Screen resolution
  • x/y coordinates of mouse events
  • Unique ID tracking cookie (UID)
  • IP Address
  • Custom data**
  • *Clicky’s privacy policy here
  • **Custom data details here

 

 

Use of Personal Information

 

INFINITT uses the collected information to provide, maintain and improve our services, to develop new services, and to protect INFINITT and our users.

  • We may announce the release of new products, software updates and corporate news using the collected information.
  • We may develop, manage, provide and improve our products, services, contents and advertisements, and also prevent loss and fraud using the collected information.
  • We may identify individual users and/or appropriate services for users using the collected information.
  • We may notify important changes made to policy statements or terms and conditions using the collected information.
  • We may use the collected information for internal use such as audit, data analysis and research for the purpose of improving INFINITT products and services. All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

 

 

Disclosure of Personal Information

 

For disclosure of personal information to third parties, INFINITT will ask for your consent in advance and notify you individually of the following: to whom the information is disclosed, their key businesses, specific items of information to be disclosed, and purpose of the disclosure.

 

For the following cases, we may disclose your personal information upon obtaining your consent through a legitimate process.

  • Partnership: we may share your personal information with strategic partners for the provision of better INFINITT services. In such cases, we will notify you individually in advance of the following information: name of the partner company, items of personal information to be disclosed, purpose of the disclosure, period of retention, and privacy protection procedures. We will never disclose any information without your consent, and we will also notify you of any changes to or termination of the partnership. Once the partnership is terminated, we will dispose of your personal information unless you agree to its retention. Even if you agree to its retention, you may withdraw your consent at anytime.
  • Subcontracting: we may subcontract the handling of your personal information for smoother business operations and provision of better services. In such cases, we will notify you in advance of the following information: name of the subcontractor, scope of personal information to be disclosed, and purpose, period and process of subcontracting.
  • Sales, M&A: in case the rights and obligations of INFINITT service provider is succeeded or transferred, we will notify you in advance and grant you the right to choose whether or not to withdraw your consent to INFINITT’s use of personal information.

 

For the following cases, we may disclose your personal information without your consent.

① When you already agreed to disclosure of your personal information.

② When you caused psychological and/or material damages to others in using INFINITT services, and there is strong enough evidence to mandate the disclosure of your personal information to enforce subsequent legal actions.

③ When we anonymize personal information for statistics, academic or market research purposes.

④ When by law, legal process and/or governmental authorities for investigative purposes.

 

 

Whom we disclose your information to

 

INFINITT may disclose your personal information to domestic and overseas branches, affiliates and partners for the provision of better INFINITT services.

 

To Whom

Purpose

Information to be disclosed

Period of Retention & Use

INFINITT Healthcare Co., Ltd.

Service

provision

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments

Until the cancellation of your membership or the termination of subcontract

MALGUM
CO., Ltd.

System development and operation

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments, IP Address, Cookies, Date of Consent, Date of Access, Period of Service Usage, Records of Service Usage, Records of Misuse, Statistics

 

 

The Rights of Users & Legal Representatives

 

Users and their legal representatives may request through email or in writing to access or modify personal information and to withdraw consent to the collection and use of personal information.

 

If you request to correct an error in your collected personal information, we will not use or disclose your information until the correction has been made. If we have already disclosed inaccurate personal information to third parties, we will notify them as soon as the correction has been made. In response to a request for disposal of information, we will handle your personal information as stipulated in the “Period of retention & use” and make sure that it is not accessed or used for any other purposes.

 

By rule, we do not collect personal information of children under the age of 14 for whom we need consent from their legal representatives. If personal information of children under the age of 14 has been collected, their legal representatives have the rights to access, modify, or withdraw the consent to the collection and use of their information.

 

 

Management of Personal Information

 

Period of retention & use

By rule, INFINITT will dispose of your personal information when you request for the disposal or once the purpose of collection and usage has been fulfilled. But when there is a need for retention due to internal policies and/or subordinate legislation, we will keep your information for the period specified in the legislation.

  • We will keep minimum information and usage history for the period set by law such as the commercial law, for cases where retention of personal information is.
  • We will keep your personal information for cases where we announced the retention period in advance and/or where we obtained your consent to retention.
  • For the following cases, we may keep your information for the specified period:

① Records on sales/product inquiries or searches, withdrawal from contracts/subcontracts, customer complaints or dispute handling: 5 years (Consumer Protection in E-commerce)

② Records on website visits: 3 months (Protection of Communications Secrets Act)

③ Records on customer complaints or dispute handlings: 3 years (Consumer Protection in E-commerce)

④ To prevent user activities based on impure motives and to secure evidential materials in case of disputes: 3 months temporary retention (from the day of consent withdrawal)

⑤ Evidential records for a violation of internal policies (i.e. Illegal usage history): 1 year

 

Disposal

By rule, INFINITT will dispose of your personal information once the purpose of collection and usage as well as the legal and business needs have been fulfilled. Paper documents containing personal information will be completely shredded. Electronic documents containing personal information will be destroyed to a point where it is impossible to technically restore the file.

 

 

Policy Changes

 

INFINITT may update its Privacy Policy from time to time. However, we do not reduce your rights stated in this Privacy Policy without your explicit consent. Any changes made to the Privacy Policy will be updated on this page.

 

 

Information Security Measures

 

INFINITT strives to provide services that you can trust and rely on. We promise to commit to the protection of your information.

  • ISO/IEC 27001:2013

Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ISO/IEC 27001 is the highest international standard for assessing information security management.

INFINITT received the certification for ISO/IEC 27001 in 2016 and has been qualified ever since.

  • HIPAA

HIPAA is an act enacted to strengthen privacy, security, and reliability of health information in the United States. INFINITT adheres to all of HIPAA requirements from the early stages of product design.

  • ISO 27701:2019

ISO 27701:2019 is an international management system standard for managing personal information.

In efforts to comply with GDPR and to effectively manage and protect personal information, INFINITT received the certification for ISO 27701:2019 in 2018 and has been qualified ever since.

 

 

Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or INFINITT’s privacy practices, please contact us at:

 

Privacy Practice Manager

Sangwook Choi (CISO)

R&D

02-2194-1600

privacy@infinitt.com

Website Manager

Yujin Jeong

Marketing Communications

02-2194-6961

privacy@infinitt.com

 

For additional counselling on infringement of personal information, please contact the following organizations:

  • Personal Information Dispute Mediation Committee
    www.kopico.go.kr / 118 (without national code)
  • Personal Information Protection Commission
    www.pipc.go.kr / 118 (without national code)
  • Forensic Science Investigation Department, Supreme Prosecutors’ Office
    www.spo.go.kr / 02-3480-3571
  • Cyber Bureau, National Police Agency
    http://cyberbureau.police.go.kr / 182 (without national code)

 

 

Last updated on on April 3, 2019
*You can check the previous version of our privacy policyhere

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